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Privacy Policy

Privacy Policy

  1. Neyaa – Castle Road, Bedford, MK40 3RG Bedfordshire U.K.
    Tel: 01582 380805 www.neyaa.co.uk
  1. What personal data do we have?

The personal information we process include:

  • Names
  • Gender
  • Password
  • Computer IP address
  • Email addresses
  • Delivery addresses
  • Telephone numbers
  • Last four digits of debit or credit card numbers
  • Billing addresses
  1. What personal data do we process?
  • Why do we process these personal data and what is the legal basis for doing so?
  • In order to browse the Neyaa website and to make a purchase, you need to register with us and open a secure account. As part of the registration process, you are required to provide your name and gender, and to create a password. Your computer IP address is recorded so as to confirm the date and time of registration, and when your email preferences were set and changed.
  • This information is processed because it is in the legitimate interests of our business to do so. We need this information in order to run your account.
  • If you go on to make a purchase, you are required to provide your billing and delivery addresses, together with your debit or credit card number. These personal data are saved in your online account, as are the last four digits of the number on your bank card, if you choose to save your card details. This information is processed in anticipation of the contract for sale and in performance of the contract between us.
  • Promotional emails notifying you of sales and discounts are sent when you have given consent to this in your online account. This consent may be easily withdrawn at any time by altering the settings in your account, or hitting the unsubscribe button at the bottom of the email.
  1. The personal data we collect comes directly from you.
  2. We share your personal data with the following organisations because it is in our legitimate interests to do so in order to run our business:
  3. A list of these suppliers may be obtained from our data protection lead.
  4. Data is shared with PayPal so that payment can be made and the contract for sale concluded.
  5. How we use cookies
  • Our website uses cookies, which are small files placed on your computer or smartphone hard drive which collect and store information about you. They allow us to recognise your device and store some information about your preferences or past actions. They allow us to respond to you as an individual when you visit our website, tailoring our operation to your needs, likes and dislikes.
  • Except where the cookies are necessary for the operation of the website, the completion of a purchase, or the provision of security, we obtain your consent before using cookies. They enable the sharing of information with:
  1. Analytics ,Google Analytics for tracking and reporting on your visit to our website; Google, Pinterest, Snapchat, Instagram and Facebook for advertising purposes to reach potential and/or existing customers and members. If you visit our website you might see Neyaa advertisements delivered through the above mentioned platforms.
  2. Personal data is retained for six months from the last log in to the person’s registered account (or from the creation of the account where there have been no subsequent logins), except where the data is required for auditing and accounting purposes. Any personal data required for these purposes is retained for six years.
  3. We are committed to protecting your rights to privacy. They include:
  • Right to be informed about what we do with your personal data;
  • Right to have a copy of all the personal information we process about you;
  • Right to rectification of any inaccurate data we process, and to add to the information we hold about you if it is incomplete;
  • Right to be forgotten and your personal data destroyed;
  • Right to restrict or “block” the processing of your personal data;
  • Right to object to the processing we carry out based on our legitimate interest;
  • Right to data portability;
  • Rights in relation to profiling and automated decision making.